LAST UPDATED:
PENDULUM LIVE WEBSITE TERMS & CONDITIONS
Effective Date: October 1, 2026
Please read these Terms carefully before you start to use our website or purchase tickets or related services.
Welcome to the official website of Pendulum Live, operated by Pendulum Live LLC, ("Pendulum Live," "we," "us," or "our").
By accessing or using this Site, you accept the Terms and agree to be bound by them. If you do not agree with these Terms, please exit the Site immediately.
1. Eligibility and Account Information
You must be legally capable of entering into a binding agreement in your jurisdiction to use any paid or account-based features of the Site. If you are under the age of majority, you may use the Site only with the involvement and consent of a parent or legal guardian.
You are responsible for providing accurate, current, and complete information when creating an account, registering for an event, or completing a purchase. We may request information reasonably necessary to verify your identity, eligibility, or transaction.
2. Events, Venues, and Safety
Events may be subject to venue rules, age restrictions, accessibility procedures, security screening, prohibited-item policies, codes of conduct, and health or safety requirements. You agree to follow all posted instructions and lawful directions from event and venue personnel.
3. Accessing the Site
Access to the Site is provided on a temporary basis. We may withdraw, amend, suspend, or restrict any part of the Site where reasonably necessary for maintenance, security, legal compliance, fraud prevention, or enforcement of these Terms. If you create an account, you must keep your credentials confidential and promptly notify us of suspected unauthorized use. We may disable credentials that we reasonably believe have been compromised or used in violation of these Terms.
4. Event Changes, Cancellations, and Admission
Event dates, times, locations, lineups, speakers, performers, programming, and admission requirements may change. We or the applicable event organizer or venue may postpone, relocate, reschedule, modify, or cancel an event where reasonably necessary. Admission may be denied or revoked for violation of these Terms, event rules, venue policies, or applicable law. Any refund, credit, or exchange will be governed by the policy presented at the time of purchase, the Pendulum Live Refund and Exchange Policy available at [REFUND POLICY URL], and any applicable law.
5. Tickets, Registrations, Payments, and Refunds
The following terms apply when you purchase tickets, registrations, merchandise, or related services through the Site or an authorized partner:
Pricing and Fees: Prices, taxes, service charges, delivery fees, and other applicable amounts will be disclosed before purchase. Except where required by law, completed purchases are subject to the refund or exchange policy shown at checkout.
Order Acceptance: Your order is an offer to purchase. We or an authorized ticketing provider may accept, reject, limit, or cancel an order because of availability, pricing or listing errors, suspected fraud, purchase-limit violations, or legal requirements.
Ticket Use: Tickets and credentials may be subject to transfer, resale, entry, re-entry, and identification rules. Unauthorized duplication, resale, or commercial use may result in cancellation without compensation where permitted by law.
Third-Party Providers: Payments, ticket delivery, merchandise fulfillment, or event services may be provided by third parties. Their terms and privacy policies may also apply and will be presented or linked where relevant.
6. Intellectual Property
All intellectual property and database rights in the Site and materials published by or for Pendulum Live—including names, trademarks, logos, event concepts, text, graphics, photographs, audio, video, software, code, interfaces, and site structure (collectively, "Content")—are owned by Pendulum Live or its licensors and are protected by applicable intellectual-property laws.
You may access and use the Site and Content only for personal, non-commercial purposes. You may not reproduce, distribute, modify, remove, publicly display, sell, license, or commercially exploit the Content without prior written permission from Pendulum Live or the applicable rights holder.
7. User Conduct and Content
You agree not to:
Violate any applicable law or regulation in the country or territory from which you are accessing the Site.
Use the Site for fraudulent purposes.
Upload malicious software or harmful content.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the Site.
If you submit reviews, comments, or interact with our social media feeds displayed on the Site: Appropriate Content: You must not submit content that is unlawful, threatening, abusive, defamatory, obscene, infringing, deceptive, discriminatory, invasive of privacy, or otherwise harmful, or that promotes unsafe or illegal conduct.
License to Use: By submitting content, you grant Pendulum Live a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt, and distribute that content as reasonably necessary to operate, promote, and improve the Site and our events, subject to applicable law and our Privacy Policy.
8. Disclaimer of Warranties
The Site, Content, and related services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Pendulum Live disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that event information will always be complete or current.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Pendulum Live and its affiliates, officers, directors, employees, contractors, licensors, event partners, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, loss of profits, loss of data, or business interruption arising from or related to the Site, an event, or any purchase. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
10. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Pendulum Live and its officers, employees, affiliates, contractors, event partners, and agents from claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your infringement of another person's rights, your unlawful conduct, or your misuse of the Site or event services.
11. Privacy
Your use of the Site is also governed by the Pendulum Live Privacy Policy, which explains how personal information is collected, used, disclosed, and protected. Additional notices may apply to particular events, promotions, or services.
12. Third-Party Links
The Site may contain links to ticketing providers, venues, performers, sponsors, social media platforms, vendors, and other third-party websites or services. We do not control and are not responsible for their content, availability, security, policies, or practices. Your use of third-party services is governed by their applicable terms and policies.
13. Modifications to Terms
We may update these Terms from time to time. Updated Terms will be posted on the Site with a revised effective date. Changes apply prospectively unless applicable law requires otherwise. Your continued use of the Site after updated Terms take effect constitutes acceptance of those changes.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of [STATE/COUNTRY], without regard to conflict-of-law principles. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in [COUNTY, STATE/COUNTRY], unless applicable consumer law requires a different forum or grants you additional non-waivable rights.
15. Contact Us
If you have questions or concerns about these Terms, please contact Pendulum Live at admin@pendulum.live.
PENDULUM LIVE
Pendulum Live LLC